Privacy Policy

Quicoo respects your privacy. Read how we collect, use, and protect your data before launch.

Privacy Policy

Privacy Policy – Quicoo Pty Ltd 

Effective Date: 01/04/2025
Company Name: Quicoo Pty Ltd
ABN: 47 673 468 909
Jurisdiction: Victoria, Australia
Contact: support@quicoo.com

1. Introduction

At Quicoo Pty Ltd ("Quicoo", "we", "us", or "our"), we are committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our pre-launch website, including when you submit your interest in our future services.

2. What Information We Collect

We may collect the following personal information from you via our website forms:

  • Full Name

  • Email Address

  • Mobile Number (optional)

  • Any other details you choose to provide voluntarily

We do not collect sensitive information (e.g. health, biometric, or financial data) at this stage.

3. How We Collect Information

We collect your information when you:

  • Complete the expression of interest or waitlist form

  • Contact us via email or web form

  • Subscribe to updates or marketing communications

Information is collected directly from you — we do not collect personal data from third parties.

4. Why We Collect Your Information

Your information is used for the following purposes:

  • To contact you regarding your expression of interest

  • To send updates about Quicoo services, launch timelines, and onboarding opportunities

  • To understand regional interest and improve service readiness

  • To provide you with marketing material (only if you’ve opted in)

5. Disclosure of Information

We will not sell, rent, or share your information with third parties except:

  • With your express consent

  • To external service providers under strict confidentiality (e.g., CRM/email software)

  • Where required by law, regulation, or valid legal process (e.g. court order)

All data sharing is compliant with the APPs and limited to operational necessity.

6. International Data Transfers

Your personal information is stored securely on servers located in Australia. If third-party tools or platforms used by Quicoo (such as email services) transfer data overseas, we ensure that:

  • Those platforms are reputable and meet appropriate data protection standards

  • Transfers comply with Australian privacy regulations

7. Data Security

We take reasonable steps to protect the personal information we hold from:

  • Misuse, interference, and loss

  • Unauthorised access, modification, or disclosure

Security measures include data encryption, access controls, and secure server environments. However, no data transmission over the internet is 100% secure.

8. Accessing and Correcting Your Information

You may request to:

  • Access the personal information we hold about you

  • Update or correct your details at any time

To make a request, contact us at support@quicoo.com. We may need to verify your identity before responding.

9. Opting Out of Communications

You can opt out of receiving marketing or promotional emails by clicking the "unsubscribe" link in our messages, or by contacting us directly.

Note: Even if you opt out of marketing, we may still contact you for important non-promotional updates related to your submitted interest.

10. Retention of Information

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. If you no longer wish for us to hold your data, please contact us to request deletion.

11. Use of Cookies & Web Tracking

Our website may use cookies or tracking tools to:

  • Understand user activity

  • Improve user experience

  • Analyse traffic for marketing insights

These do not store personally identifiable information unless voluntarily submitted. You may disable cookies in your browser settings.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to laws, technologies, or operational practices. Any updates will be posted on this page with the revised "Effective Date".

13. Complaints or Concerns

If you believe we have breached the APPs or mishandled your information, please contact us first. We take all complaints seriously and will respond promptly.

If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

14. Contact Us

For all privacy-related enquiries, please contact:

Quicoo Pty Ltd
Email: support@quicoo.com
ABN: 47 673 468 909